Safety Guidelines

🛡️ Before Accepting a Gig

• Research the Employer: Check their profile, previous gig postings, and reviews from other students.
• Ask Questions: Use in-app chat to clarify job details, payment terms, and work expectations.
• Trust Your Instincts: If something feels off, don't proceed. Report suspicious listings.
• Verify Details: Confirm the location, timing, and nature of work before committing.

📍 Meeting in Person

• Public First Meetings: Always meet employers in public places (cafés, campus common areas) for the first time.
• Bring a Friend: If possible, bring someone along or inform friends/family about your whereabouts.
• Daytime Meetings: Schedule initial meetings during daylight hours in well-populated areas.
• Share Your Location: Use phone tracking features to share your live location with trusted contacts.

💰 Payment Safety

• No Upfront Fees: NEVER pay "registration fees," "training costs," or any advance payment to employers.
• Get It in Writing: Confirm payment terms, amount, and schedule via in-app chat before starting work.
• Secure Payment Methods: Use UPI, bank transfers, or cash. Avoid unverified payment apps.
• Report Non-Payment: If an employer doesn't pay as agreed, report them immediately through the app.

🚨 Red Flags - Report Immediately

• Employer asks for personal documents (Aadhaar, PAN) before hiring
• Job description is vague or changes after you accept
• Employer pressures you to meet in private/isolated locations
• Requests for inappropriate photos or personal favors
• Promises of "easy money" with minimal work
• Employer insists on communicating outside the app

💬 Communication Safety

• Use In-App Chat: Keep all communication within StuGig for your protection and record-keeping.
• No Phone Sharing: We don't share your phone number to prevent unsolicited calls and harassment.
• Professional Tone: Maintain respectful communication. Block and report abusive users.
• Document Everything: In-app chat history serves as proof if disputes arise.

📞 Report & Support

If you encounter any safety concerns, suspicious behavior, or harassment:

• Use the Report Button: Available on every job post and chat
• Email Us: support@stugig.in
• Response Time: We investigate all reports within 24-48 hours
• Emergency: For immediate threats, contact local authorities first (Police: 100)

✅ Best Practices for Students

1. Complete your profile with accurate information (builds trust)
2. Read job descriptions carefully before applying
3. Respond professionally and promptly to employer messages
4. Show up on time and fulfill commitments
5. Leave honest reviews after completing gigs
6. Update your availability status regularly

🏢 For Employers

• Provide clear, accurate job descriptions
• Respect students' time and schedules
• Pay promptly as agreed
• Maintain professional conduct in all interactions
• Don't discriminate based on gender, caste, religion, or background